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Pricing and Billing
What are your NET terms?
  1. Payment terms are subject to credit approval.

2. Invoices are due within 30 days from the invoice date.

3. If an account must be turned over for collections, customer agrees to pay all costs of collection, including reasonable attorney’s fees and all collection agency fees.

4. If an order exceeds the credit limit, the amount over the limit will have to be paid with a credit card.

5. All accounts must have a valid credit card on file.

6. All accounts without re-order activity for 24 months will have to re-apply for credit terms.

7. If the business has changed ownership, the new owner must reapply for the terms.
What is your minimum order amount?
  Opening orders on new accounts must be paid by Credit Card and the minimum amount is $200. There is no minimum for re-orders, as long as minimum case size is met.
Do I have to pay sales tax?
  No, if you are purchasing as a wholesale customer you do not have to pay sales tax. However, if you are in the state of Texas we will need to have your Texas Sales and Use Tax Resale Certificate on file. You can find a certificate to fill out here.

I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

What are my payment choices?
  We accept all major credit cards, and will keep credit cards on file, encrypted. If you would like to update the credit card that we have on file, please call our office at (713) 660-0577. Please note that we will not ship your order until we receive payment from you, unless you are set up as a NET terms customer. If you are a NET terms customer, we accept ACH payments and checks mailed to our office, and credit card. Our office address is: 916 W 23rd St. Houston, TX 77008.

I need a copy of my receipt/invoice.
  Please contact the office at (713) 660-0577 or email us Service@frenchfarm.com, and we will send you your invoice.
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).


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