Return to Help Index
Order Status
How can I report an issue with my order?
  Please click here to submit a ticket.

Has my order shipped?
  Please call the office at (713) 660-0577 to check on your order status.

How do I change quantities or cancel an item in my order?
  Please call our office at (713) 660-0577 to make changes to an order that has already been submitted and received.
How do I track my order?
  You will receive a tracking number after you order leaves our warehouse. The tracking number is sent to the email that we have on file. If you do not receive this email, please contact our office at (713) 660-0577, and will happily provide you with your tracking number.

My order never arrived.
  Please call our office at (713) 660-0577, and someone will help you track your order.

An item is missing from my shipment.
  If you are missing an items from your order, please call our office at (713) 660-0577.

My product is missing parts.
  If your order arrived missing any items, please call our office at (713) 660-0577.

When will my backorder arrive?
  We will notify you, and you will need to accept your back order before we send it to you. While we do our best to predict when back orders will arrive, we cannot gaurantee a date.

Get Social